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Most, if not all conflicts are caused by powerful psychological and/or emotional triggers. To best address these triggers, positive psychology and emotional intelligence provide valuable methodologies that are the foundation of many modern approaches to conflict management. These powerful approaches provide options to allow conflict to be understood and addressed constructively and empathetically.
Using the resources presented as well as scholarly sources of your own, create a PowerPoint presentation of 10-12 slides which clearly summarizes the role of positive psychology and emotional intelligence in conflict management. What are the main points that a manager should know on these two important areas? Include speakerâ€™s notes to further explain your points to your audience.
- Conduct additional research to gather sufficient information to support your presentation.
- Provide 10-12 quality PowerPoint slides of information content, not including title page and reference slides.
- Support your presentation with peer-reviewed articles and reliable sources. Use at least three references, and a minimum of two of these from peer-reviewed sources. For additional information on how to recognize peer-reviewed journals, see http://www.angelo.edu/services/library/handouts/peerrev.php and for evaluating internet sources:
- You may use the following source to assist in your formatting your references and in-text citations: https://owl.english.purdue.edu/owl/resource/560/01/. Paraphrase all source information into your own words carefully, and use in-text citations.