1. Describethe elements of self-concept and explain howthey affectan individual’sbehavior andwell-being.
2. Outline the perceptual process and discuss the effects of categorical thinking andmental modelsin that process.
3. Discuss how stereotyping, attribution, self-fulfilling prophecy, halo, false-consensus, primacy, and recency influence the perceptual process.
4. Discuss three ways to improve perceptions, with specific application to organizational situations.
5. Outline the main features of a global mindset and justify its usefulness to employees and organizations.