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International Standards Organization (ISO) 9001:2008, a total quality management (TQM) control model, is a set of quality standards that has been assisting organizations to recognize and prevent mistakes while creating a plan for constant improvement. Educational institutions worldwide are implementing ISO 9001:2008 to provide a way to maintain accountability for funding. Although ISO 9001:2008 has been successful in industry and business, its use in education is relatively new with a need for further investigation. One reason for investigation is that there are other industry models of TQM that have recently been utilized by educational institutions.
Select a new program within any K–12, higher education, or corporate training institution. Select three of the following five international standards that address total quality management control (TQM). Compare the purpose, values, application, relative functionality, and implications of each TQM model for your selected program.
- ISO: 9001:2015
- Six Sigma
- Malcolm Baldrige National Quality Award
- LEAN (LEAN Enterprise Institute)
Papers need to include a substantial amount of research on three international standards. This research should be evident throughout the paper and in the reference section, which should be extensive.
Use the full-text databases in the AIU Library and other peer-reviewed resources for your research. Be sure to reference all sources using APA style.