performance standards or benchmarks

Using the same organization from last week, create 3 performance standards or benchmarks (e.g., net profit, quality ratings, service excellence award, average length of stay, average percentage of readmission after discharge, average medical error rate, and so on). These benchmarks must be based on national standards or other successful profiles for this particular type of organization. Evaluate the following strategic innovations that were used to measure your performance standards:

  • Selective contracting
  • Cost sharing
  • Managed care
  • Quality standards

Evaluate the role of decision making by the health care leader for any of the performance standard measures to achieve national benchmarks.

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