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- Evaluate public health policies and practices as they relate to legal and ethical implications for individuals and populations.
- Analyze health needs, disparities, and healthcare delivery systems within the context of cultural, social, legal, political, and economic forces.
- Examine the structure of the U.S. legal system and government as it relates to ethics, law, and core principles of public health.
- Assess current legal and ethical principles and the application of such principles in healthcare practice.
- Analyze ethical and legal dilemmas that healthcare workers may encounter in the medical field.
- Examine legal requirements for managing patient information, health information documentation, the release of information, and electronic health records.
You have recently been promoted to Health Services Manager at Three Mountains Regional Hospital, a small hospital located in a mid-size city in the Midwest. Three Mountains is a general medical and surgical facility with 400 beds. Last year there were approximately 62,000 emergency visits and 15,000 admissions. More than 6,000 outpatient and 10,000 inpatient surgeries were performed.
You have been asked by the CEO to create an intake packet for new patients that will help establish patient trust. Once you’ve created this packet, the CEO wants you to send an email to all hospital employees letting them know about the intake packet. You will also create a PowerPoint reviewing intake packet details for the hospital to post on its website to inform patients
This is a great opportunity to tie everything together that you have learned! Let’s break this up into 3 parts. Deep breath – it’s easier than it seems!
Part 1: Intake Packet
- Create a New Patient Letter in a business letter format. (Here is a library resource for help writing a business letter.)
- In the letter:
- Explain the importance of ethics
- Explain why each part of the packet is included and how the packet is to be used
- Include a HIPAA/Confidentiality statement and a Privacy Pledge
- Add a line at the bottom of the form for the patient to sign acknowledging receipt
- On a separate page, include your reference list in APA format.
Part 2: PowerPoint
- Create a 10-slide PowerPoint presentation that explains the various elements of the new patient intake packet. (Here is a library resource for help creating a PowerPoint presentation.) Make sure to use the notes section below each slide to expand on the key points.
Part 3: Email
- Write an email in a Word document that will be sent out to all hospital employees making them aware of the intake packet. (Make sure your email uses proper email formatting. (Here is a library resource for help writing a professional email.)
|Not Submitted||No Pass||Competence||Proficiency||Mastery|
|Create a business letter to the patient that includes: an explanation of the importance of ethics, why each part of the packet is included, how the packet is to be used, a HIPAA confidentiality statement, and a patient signature line.||Not Submitted||Letter does not fully address the importance of ethics, why each part of the packet is included, how the packet is to be used, a HIPAA confidentiality statement, and a patient signature line. Major issues with the formatting of the letter, and is underdeveloped.||Letter addresses the importance of ethics, why each part of the packet is included, how the packet is to be used, a HIPAA confidentiality statement, and a patient signature line. Lacks supporting evidence and has minor issues with the formatting.||In-depth letter addresses the importance of ethics, why each part of the packet is included, how the packet is to be used, a HIPAA confidentiality statement, and a patient signature line. Lacks supporting evidence and has minor issues with the formatting.||In-depth letter that fully addresses the importance of ethics, why each part of the packet is included, how the packet is to be used, a HIPAA confidentiality statement, and a patient signature line. Provides proper formatting and supporting details throughout.|
|Craft an email to the CEO and the Board of Directors, explaining the purpose of the Intake Packet and all its elements.||Not Submitted||Email is underdeveloped in tone and message. Major issues with formatting.||Provides a basic email that does not fully contain the purpose of the packet. Minor issues with formatting and tone.||Email provides an in-depth message about the purpose of the packet. Contains minor issues in formatting or professional tone.||Email contains proper email formatting (including subject line description) and contains language appropriate to the receiver. The message is in-depth and conveys the purpose of the packet.|
|Create a 10-slide Power Point presentation that addresses all elements of the intake packet, and uses the notes section to expand on key points.||Not Submitted||No formal style in presentation, lacks significant information and detail.||Formal style is apparent in some slides but not maintained throughout. Slides are lacking some elements of the intake packet, and notes section is minimally used.||Formal style is reflected in the majority of the recording. Minor errors with supporting evidence.||Formal style is reflected in the majority of the presentation. All elements of the intake packet are included. Slides and notes section touch on key points but do not elaborate fully.|
|APA Formatting, Grammar, Spelling, and Mechanics.||Not Submitted||Reference list is not set up per APA rules, using correct formatting for margins, font, spacing and is not in alphabetical order as required. Major issues with grammar, spelling, and mechanics.||Reference list set up demonstrates some of the APA rules of formatting, but omits margins, font, and indentation formatting, along with an omitting alphabetical listing of entries. Minor issues with grammar, spelling, and mechanics.||Reference List set up demonstrates the majority of APA rules of formatting correctly, follows margin and fonts rule, and alphabetical entries are mostly correct, but omits double spacing and hanging indent for second lines as required. Minimal issues with grammar, spelling, and mechanics.||Reference list set up exhibits excellent attention to formatting with fonts, margins, spacing, and alphabetical entry correctly applied per APA formatting standards.|